boba Privacy Policy
This page describes what we collect when you use our boba platform and how we keep that data protected. We at boba collect personal information to verify your identity, process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, and bank virtual accounts, comply with anti-money-laundering regulations, and operate our sportsbook and casino services. Our boba privacy practices are designed to be transparent; we do not sell your personal data to third parties and we limit access to authorized personnel only.
Our boba services are available only where local law permits. Users are responsible for verifying that their use of our boba complies with their own jurisdiction's regulations. We do not offer our services in jurisdictions where online wagering is prohibited. Our boba data processing activities are subject to the laws of the jurisdiction where our boba is registered.
This policy covers the types of information we collect on our boba, how we use it, who we share it with, how long we retain it, and what rights you have regarding your data on our boba. If you have questions about our privacy practices on our boba, our support team is available via live chat, email, and in-app help to provide clarification.
What data we collect on our boba platform
We at boba collect several categories of information when you create an account and use our platform. Account registration on our boba requires your full name, email address, phone number, date of birth, and residential address. We also collect government-issued identification documents (passport, national ID, or driver's license) during account verification. Our boba uses this information to comply with anti-money-laundering and know-your-customer regulations.
Payment information on our boba includes the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual account), transaction amounts, and timestamps. We at boba do not store full credit card details or bank account numbers on our servers; payment processors handle this sensitive data. Our boba stores only a reference token to link your account to your payment method for future transactions.
We also collect behavioral data on our boba—which games you play, how long you play, your wager amounts, and your session history. Our boba uses this information to improve our platform, detect fraud, and comply with responsible-conduct requirements. We at boba do not use this data to profile you for marketing purposes or sell it to advertisers.
How we use your data on our boba
We at boba use the personal information we collect for the following purposes. First, we use your data to verify your identity and comply with anti-money-laundering laws—a legal requirement for gaming platforms in all jurisdictions. Second, we use your information to process your deposits and withdrawals through mobile banking, local payment, online payment, e-wallet, and bank virtual accounts. Third, we use your data to operate our boba platform, maintain accounts, settle wagers, and provide customer support.
We at boba also use your information to detect fraud, unauthorized access, and breaches of our terms. Our boba monitors account activity for suspicious patterns—multiple account registrations from the same device, rapid deposit-and-withdrawal cycles, or wagers from restricted jurisdictions. We may freeze or close your boba account if we detect such activity, and we may report it to authorities as required by law.
We at boba do not use your personal data for direct marketing without your explicit consent. If you opt in to promotional emails on our boba, we use your email address to send updates about new games, tournaments (Liga 1, Piala AFF, Piala Asia, Champions League), and seasonal offers. You may unsubscribe from these emails at any time through the link in each message or by adjusting your preferences on our boba account settings.
Third-party processors and international transfers on our boba
We at boba work with third-party service providers to operate our platform. Payment processors (handling mobile banking, local payment, online payment, e-wallet, and bank transfers) receive your payment information to process deposits and withdrawals. Cloud hosting providers store our boba data on servers that may be located outside your country. Email and customer-support platforms may access your account information to respond to your inquiries on our boba.
Our boba data may be transferred to servers outside Indonesia to ensure platform redundancy and security. These processors are contractually bound to protect your data according to our privacy standards. We at boba do not control how these third parties use your data beyond the scope of our written agreements, but we choose partners carefully and audit their security practices regularly.
Your rights regarding data on our boba
We at boba recognize your rights under data protection laws applicable to your jurisdiction. You have the right to access your personal information on our boba at any time through your account dashboard. You may request a copy of all data we hold about you by contacting our support team. We at boba will provide this information within ten business days in a machine-readable format.
You have the right to correct inaccurate data on our boba. If your address, phone number, or name changes, update it in your account settings on our boba or contact support. You also have the right to request deletion of your account and associated data from our boba, provided you have no outstanding withdrawals or disputes. We at boba retain account records for seven years after closure to comply with financial regulations, but we remove personal identifiers within 30 days of your deletion request.
Data retention on our boba
We at boba retain account information for the duration of your membership and seven years thereafter for legal and tax compliance. Transaction records on our boba are kept for at least five years. You may request deletion of non-required data earlier, subject to regulatory constraints.
Security practices on our boba
We at boba implement standard security measures to protect your personal data. Our servers use encryption (SSL/TLS) to secure data in transit. Your password on our boba is hashed and salted; we do not store plain-text passwords. We limit access to your data to authorized personnel only and conduct regular security audits on our boba infrastructure.
We at boba cannot guarantee absolute security; no online platform is immune to breaches. If we discover a data breach affecting our boba, we will notify affected users within 72 hours and provide guidance on steps to protect themselves. We encourage you to use a strong, unique password on our boba and enable two-factor authentication if available.
Policy updates and contact on our boba
We at boba may update this privacy policy at any time to reflect changes in our practices or applicable law. We will post the updated policy on our boba and notify you via email if the changes materially affect how we use your data. Your continued use of our boba after any update constitutes acceptance of the new policy. If you do not agree with any change, you may close your account and request deletion of your data from our boba, subject to our data retention obligations.
If you have questions about this privacy policy on our boba or wish to exercise your rights regarding your data, contact our support team. We at boba respond to data-access requests and privacy inquiries within ten business days. You may also lodge a complaint with the data protection authority in your jurisdiction if you believe our boba has violated your privacy rights.